General & support
Bridge, airdrop, DEX and wallet questions.
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Developers & API
Integrations, dedicated RPC allowances, listing requests.
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Security
Found a vulnerability? Report it privately. Please do not publish exploit details before we respond.
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Send a message
Use the form below — it opens your email client with everything pre-filled, addressed to the team inbox. For fast triage, pick the right category and include a tx hash or block number when the issue is on-chain.
Before you write
- Check Network Status — if the RPC is down, that explains most "can't connect" reports.
- Bridge taking long? Confirm the source tx first, then allow ~2 minutes; see the Knowledge Base.
- Never share private keys or seed phrases — nobody on the team will ever ask for them.